DescriptionCustomer Service Representative - Sound Technology
SYKES is looking for full-time Customer Services Representatives in Langhorne, PA to support our SONOS customer service division. You might have driven past our building near near the Oxford Valley Mall on Town Center Drive and wondered what we do.
When customers call a support number because they need help with their SONOS equipment, they are actually calling SYKES. We help people by answering questions, processing transactions, and resolving their issues! We provide awesome customer service on behalf of the big companies you deal with every day.
Our team comes from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience and change the call center industry one customer at a time. We are a dynamic team looking for innovators and trailblazers who will inspire us.
This is the right job for you if you’re able to:
*Speak on the phone and use a computer (Communication to customer is via phone and emails)
*Empathize and be friendly with people you’ve never met
*Use logic and solve problems
*Be part of a team
Nice to have (but not required):
*Customer service background
*Understanding of a call center environment
*Experience with technology, or better yet, home speaker systems
SYKES offers you:
*Career advancement opportunities / Promotion from within
*Fun team environment
Apply now or contact Victoria Blasi at Victoria.Blasi@Sykes.com
SYKES Enterprises provides support to Fortune 500 companies and we operate worldwide. To get to know us a little better, click here. (http://www.sykes.com/about-us/)
Not the job for you? You probably have friends or family who might be interested, so please feel free to send them the link to this job opportunity!
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Job is located at Langhorne, PA facility:
800 Town Center Drive, Langhorne PA 19047
APPLY ONLINE FOR PREMIUM APPOINTMENT:
Alexis John Alvaro