DescriptionWork from Home - Customer Service Representative
SYKES is looking for full-time Customer Services Representatives that want to work from the comfort of their own home! You might have heard about us on the radio or on TV and wondered what we do.
When customers call their banks, healthcare provider, or cable company, they are actually calling SYKES. We help people by answering questions, processing transactions, and resolving their issues! We provide awesome customer service on behalf of the big companies you deal with every day.
Our team comes from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience and change the call center industry one customer at a time. We are a dynamic team looking for innovators and trailblazers who will inspire us.
This is the right job for you if you’re able to:
• Speak on the phone and use a computer
• Empathize and be friendly with people you’ve never met
• Use logic and solve problems
• Be part of a team
Nice to have (but not required):
• Customer service background
• Experience with financial services, healthcare, technology companies, or something similar
SYKES offers you:
• Medical, Dental, and Vision benefits
• Career advancement opportunities
• 401K contributions
• Tuition Reimbursement
• Discounts on shopping, travel, and entertainment
• Much more!
Your Home Office Requirements:
• Personal Windows-based computer with monitor, speakers and anti-virus software
• Subscription to high-speed, hard-wired, bi-directional Internet connection
• 2 Headsets: a USB headset for online training and a telephone headset for taking live customer calls.
• Analog landline that meets one of these requirements:
o Plain Old Telephone Service (POTS) – traditional landline phone service using a dedicated copper pair to the home.
o Cable – phone service from a Cable TV service provider
o Fiber-Optic – phone line provided by a local phone service.
SYKES Enterprises provides support to Fortune 500 companies and we operate worldwide. To get to know us a little better, please access http://www.sykes.com/about-us/
Not the job for you? You probably have friends or family who might be interested, so please feel free to send them the link to this job opportunity!
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